Thames Water Flood Brentford

Haven't We Been Here Before?


Contacting Thames Water

• Customer Relations, Thames Water, PO Box 286, Swindon SN38 2RA.
• Thames Water’s Customer Centre is open 24 hours a day, seven days a week on 0845 641 0011.

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"Thames Water is about to replace a large water main in Brentford. This work will reduce the likelihood of future bursts and associated flooding", so said Thames Water in May 2011.

On Wednesday Brentford woke up to another burst water pipe, this time outside O' Brians, the Commerce Road and London Road junction.

Thames Water Flood Brentford
photo credit Quilliam Property Services

The main has now been turned off and most of the water has drained away. However, the basement car park of the Holiday Inn is still flooded.

There is currently a diversion on Brentford High Street at Half Acre and the road is closed between Half Acre and Twickenham Road with diversions in place.

No residential properties have been flooded by the burst water main.

A spokesman for Thames Water apologised for the break and said they were working as hard as possible to restore service to the area.

He said the break had occurred on a 36 inch wide water pipe and that had caused problems with water pressure, which was why people were having difficulties with their supply.

He added that it was " unacceptable" and said Thames Water was extremely sorry, given the history of water problems with that particular stretch of road.

"We are pulling out all the stops to get this sorted as quickly as possible. A team of workers is in the area at present" he said.

February 2, 2012

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