Existing Uncovered Tanks At Mogden Taken Out of Service

Meet the Team on September 27


Thames Water Customer Services - Mogden Line (24hr/day): 0845 641 0030

Mogden is the second largest Sewage Treatment Works in the UK, serving 1.9 million people.  For more information please visit our website at thameswater.co.uk/mogden

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Mogden Residents' Action Group (MRAG)

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After months of preparation, September saw a major milestone in Mogden’s £140m extension.

We have now switched on around half of the new works, including the new inlet area and primary tanks - where solid and heavy particles are removed.

This step has allowed us to start taking the existing uncovered primary tanks on the west side of the works out of service so that they can be upgraded, and then covered to control odour.

We are now gearing up to gradually switch on the remainder of the new works by the end of March 2013. At this point the site's treatment capacity will have been boosted by 50 per cent so it can cope better following heavy rain.

As we get closer to reducing the embankment to its final height by the end of the year, there will be an increase in activity in this area, particularly at the northern end as we remove our construction offices. You may notice some vibration as a result.

We are committed to minimising this as best as we can but we are sorry for any disruption you may experience.

By the end of this month we will be returning to our normal working hours, between 8am and 6pm for the main activities. This follows weeks of working on the embankment until 7pm to recover time lost as a result of this year's unusually wet weather.

Thank you for bearing with us.

Come and meet the team
On Thursday September 27, from 5pm to 6.30pm, we will be holding an informal drop-in session where you will be able to discuss the improvement work at Mogden with members of the project team.

This will be held at Twickenham Stadium. On arrival please report to reception at Rugby House Door A, situated in the South Stand. Free car parking is available in the main car park and refreshments will be provided.

We will continue to update you on our progress, but if you have any questions please call 0845 641 0030 and quote ‘Mogden’. Our lines are always open.

Thames Water

September 25, 2012

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