Terminal 6 Stops in Isleworth

Osterley Park Hotel Bar have their licence restricted

Strict licence conditions have been imposed on Terminal 6 Lounge & Bar at the Osterley Park Hotel in Isleworth after the Council received complaints about alleged noise nuisance and anti-social behaviour.

The conditions imposed include CCTV, staff training, an anti-drugs policy and the requirement for Security Industry Authority (SIA) Door Supervisors on Friday and Saturday evenings.

The hotel is also now required to operate a dispersal policy, with all staff being trained on its implementation, and levels of noise are to be actively controlled.

Following complaints from residents, the Council’s Out of Hours Noise Team and Licensing Officer and Police Licensing Officer visited the premises and observed several alleged breaches of licence conditions including the premises going beyond their permitted hours of opening.

The hotel’s licence was then formally reviewed by a Panel of trained Licensing Councillors on Tuesday 6 February.

The Panel heard that local residents had suffered considerably from anti-social behaviour and noise on a regular basis, particularly into the early hours of Saturday and Sunday mornings.

The police proposed the conditions and the Panel implemented them. The Panel is satisfied that these conditions will ensure the protection of the licensing objectives and address residents’ concerns. The Panel felt that a reduction in the hours of permitted operation at the premises would not be appropriate under the circumstances.

There is a right of appeal to the Magistrates Court by any party aggrieved by the Panel’s decision.

Councillor Hanif Khan, Cabinet Member for Community Protection and Enforcement, Hounslow Council said: “We are pleased that the Panel has taken such decisive action in dealing with the issues raised in relation to Terminal 6 Lounge & Bar at Osterley Park Hotel. The actions taken send a clear message to residents that we will act immediately and shows businesses that we will not allow breaches to licensing conditions to blight the lives of Hounslow residents. The new measures for the owners of the Osterley Park Hotel are now in place and we, along with the police, will be monitoring the situation to ensure these conditions are being met.”

Chief Inspector Wayne Matthews, Neighbourhood Policing Lead, Hounslow Police, said: “Due to complaints received regarding the conduct of patrons who frequent the Osterley Park Hotel, a review of the licence was undertaken and conditions have been placed which should resolve the issues. Licencing officers from Hounslow Police were involved in this process and are supportive of the conditions. Anti-social behaviour blights areas and has a serious impact upon the life of the local residents. It is imperative that any licensed premises which could be seen to be contributing to such issues introduce measures which will prevent such behaviour. Hounslow Police will continue to work with the local authority and also the licensee of the premises in their efforts to stop anti-social behaviour and to protect the people of Hounslow.”

February 27, 2018